Who We Serve

Using our financial expertise and in-depth knowledge of resources, the staff at PPL bridges the gap between the theory and practice of participant direction.

PPL is headquartered in Boston, Massachusetts and has offices in six other states. Across the country, PPL provides services for participant direction programs with anywhere from 10 to 10,000+ participants.


Since 1999, PPL has designed, implemented, and managed participant-directed programs that currently operate in 21 states and the District of Columbia for more than 40 public agencies that serve more than 38,000 participants with a wide range of disabilities. PPL manages $500 million in participant budgets, providing payroll services for more than 37,000 employees. Our programs can be statewide, regional, or county-based.


Click on a state on our interactive map above or select a state from the drop down list below to learn more about the PPL programs in that state.


Why Choose Us?

"We make it easier for consumers to create their own opportunities."

We build each program to meet the unique needs of each state and the program participants while satisfying the most current Centers for Medicare and Medicaid Services (CMS) and IRS requirements.


What Clients are Saying...

  • “Kianga displayed Superior Customer Service on her call today, let me vent, had great patience, and came up with a solution that I was happy with. Thanks.”– program participant in Virginia

Contact Us

Feel free to contact us today

Address: 148 State Street 10th Floor Boston, MA 02109
Telephone: 1-855-2GETPPL (855-243-8775)
FAX: 617-717-0085
E-mail: ppl@pcgus.com