Jersey Assistance for Community Caregiving (JACC) and Global Options (GO) Programs

Public Partnerships, LLC (PPL) serves as the statewide billing agent for the New Jersey Department of Health and Senior Services (DHSS), Division of Aging and Community Services (DACS) serving the Jersey Assistance for Community Caregiving (JACC) and Global Options (GO) programs. PPL has recently begun serving the Aging and Disability Resource Center (ADRCs) as well, providing reimbursement for assessments for transitioning participants.


These programs were developed to offer a choice of enhanced community-based care for those citizens who would otherwise require services in a nursing facility setting.

PPL serves over 4,500 participants by:

  • Receiving, processing, and paying invoices from HCBS providers in accordance with DHSS approved authorizations and participant Plans of Care;
  • Receiving and processing timesheets from participant employed providers;
  • Establishing participants as employers as applicable;
  • Providing employee tax paperwork including Forms W-4 and I-9;
  • Managing all administrative employer duties, including tax withholding, filing, and depositing taxes and returns with State and Federal tax authorities;
  • Providing customer service support to participants, providers, participant employed providers (previously CEPs), care managers, and care coordinators;
  • Providing reports to care managers, care coordinators, and DHSS administrative staff; and
  • Assisting DHSS with their quality assurance initiative.


If you are already a New Jersey participant, PEP or Care Manager and would like to visit our user site, please login using your login id and password.


Forgot your login and/ or password?

Contact us at 1-866-239-2778

It’s easier to get to your program documents. You no longer need a username and password. Just click on “Program Documents” below.

Program Documents

USCIS Form I-9 Changes

Program Contacts

David Horvath

David Horvath

Customer Assistance

If you need assistance or if you are a new user with questions pertaining to your program, please contact us at:

New Jersey DHSS, Division of Aging and Community Services Program Hotline:


What Clients are Saying...

  • “Kianga displayed Superior Customer Service on her call today, let me vent, had great patience, and came up with a solution that I was happy with. Thanks.”– program participant in Virginia