COLORADO
Colorado Department of Health Care Policy and Financing
Colorado Consumer-Directed Attendant Support Services (CDASS)
PROGRAMS FOR
Developmental Disabilities (Adult)
Intellectual and Developmental Disabilities (Adult)
Brain Injury (Adult)
Aging (Adult)
Head and Spinal Cord Injuries (Adult)
Physical Disability (Adult)
Mental/Behavioral Needs (Adult)
IMPORTANT PROGRAM NOTICES
Please note that all PPL email addresses have changed. Our emails have changed from ending in @pcgus.com to ending in @pplfirst.com. Please change the end of any email you have on file for us to @pplfirst.com or check our Contact Us page to ensure your email will reach us.
Are you interested in gaining additional work as an attendant in the CDASS program? Click here to register and join the CDASS Attendant Directory!
WHAT’S NEW
- PPL Named FMS in the CDASS Program. We have been selected once again to support the Colorado Consumer Directed Attendant Support Services (CDASS) program! Check out our press release here.
- If you’re currently enrolled with PPL, you can stay enrolled with us. If you aren’t presently enrolled with PPL and are interested in enrolling with us, you can submit FMS Open Enrollment paperwork to your case manager by June 1, 2024.
- Colorado now recognizes Direct Care Worker Appreciation Week during the first full week of April. More info here. Thank you to all of Colorado’s direct care workers!
Overview
CDASS is a service delivery option that helps people with brain injuries, mental health issues, physical disabilities, spinal cord injuries and aging direct their care and attendant services. If you qualify, you will be able to:
Participants can
Work with your case manager to develop a care plan that meets your needs and goals and to change your plan if your needs change.
Decide how much to pay for services, and negotiate with care givers (within your budget).
Find, hire, manage, and dismiss your care givers.
Use BetterOnline to monitor your care giver’s hours and spending.
Use BetterOnline and Time4Care to review, approve, and submit your care giver’s timesheets.
Services include
Payroll – We process payroll for your care giver using money from your budget.
Employment tax requirements – We handle all employment-related taxes for you, including federal, state, local, and unemployment.
Monthly budget management – We help you keep your spending on track.
Enrollment support – We help you and your care giver with enrollment and training through your enrollment specialist.
Customer service – Our friendly and professional customer service agents are available five days a week to help you with any questions.
Service reports – With our reports you’ll always have a clear picture of the services you’ve received.
Employer of Record – We help participants, or their chosen employer of record, establish employer status.
How to get started
Are you wondering if self-direction is right for you or your loved one?
Time4Care™
Both participants (employers) and caregivers (employees) have lots of timekeeping to do when working in a self-direction program.
Time4Care is our highly rated mobile solution for Apple and Android smart devices.
Reminders to submit timesheets
Timesheet submission and approval alerts
Timesheet error checking
Offline time entry
Simple calendar interface
Privacy features
Documentation
Instant timesheet approval
Works right in the MyAccount/BetterOnline portal
BetterOnline™
Better Online is a web-based app that keeps you organized and gives you the tools and info you need to manage your self-direction journey. Handle timesheets, check how much you spend each month, and get answers when you need them. It’s easy to use and available from any internet-connected device.
Electronic Visit Verification (EVV)
Electronic Visit Verification (EVV) is used in your program. Submit and approve timesheets with Time4Care EVV, our easy-to-use mobile app.
Download on App Store Download on Google PlayHere are some things that will help you learn more about EVV and how to use the Time4Care mobile app:
EVV and Time4Care FAQ Time4Care Quick GuideTelephone Option for EVV
PPL offers a telephony option to clock in and out for Attendants. In order to use the telephony option, the Member’s telephone number must be registered with Customer Service.
Telephony will not work until after the telephone number is registered. If you call the telephony number from any phone that is not registered, you will not be able to submit or approve shifts through the system.
01.
Phone Line Registration
Member should first call PPL customer service to register their phone number. Customer Service can be reached at: 888-752-8250
02.
Submitting and Approving Shifts
To submit a shift as an Attendant or approve/reject a shift as a Member you will call this dedicated telephony number: 844-885-6908
03.
Attendants will
- Dial 844-885-6908
- Enter last 4 digits of your Social Security Number (SSN) and Date of Birth
- Select Program Member from list
- Follow prompts to start new, modify, or end shift If needed follow prompts to correct and resubmit entries
04.
Member/Authorized Representative will
- Dial 844-885-6908
- Verify identity by entering Last 4 digits of SSN and DOB
- Select Attendant from list Follow prompts to review and approve or reject any submitted shifts
Do you have questions about EVV?
If you have questions or feedback related to EVV, enrollment, taxes or other topics that you need to escalate to the Colorado Department of Health Care Policy & Finance to help get a resolutions, you can send a report with this form:
- Participant Directed Programs Unit Issues & Feedback Report Form
- Or email: HCPF_PDP@state.co.us
- Or call: 303-866-5638
Log in
Select the system your program uses to go to the login page.
Time4Care™
Log time, review, approve, and submit timesheets, and handle electronic visit verification with ease.
Learn more about the benefits of Time4Care
Download in App Store Download in Google PlayFill out, approve, and submit timesheets, complete enrollment paperwork, and run reports
Program Documents
FILTER DOCUMENTS
Referral & Enrollment Process
Acceptance of Responsibility High Risk Crimes Form Application For Tax Exemptions (Fillable) Attendant Enrollment Attendant Services & Rates CDASS Employment Packet Large Print (2023) CO Budget Planning Tool CO CDASS Attendant Packet (2023) CO CDASS Direct Deposit (Fillable) CO CDASS Employment Agreement CO CDASS Employment Agreement (Fillable) CO CDASS Fall Newsletter 2022 CO CDASS Formal Grievance (Fillable) CO CDASS Information Change Form (Fillable) CO CDASS Notice Of Attendant Separation CO CDASS Pay Schedule 2024 CO CDASS Rate Form Large Print Fillable Checklist To Complete I-9 Form Update DOC Tax Exclusion (Fillable) Denver 2024 Minimum Wage Notice Employee Rate Change Form – Fillable FLSA Live In Exemption FLSA Live-In Exemption (Fillable) IRS Form W-4 2024 Instructions To Complete I-9 Form Update NEW CO CDASS Attendant Welcome Letter PPC Complaint And Grievance Procedure PPL Attendant Wages Cost To You 2024 Tax Exemptions USCIS Form I 9, Spanish (FOR REFERENCE ONLY) USCIS Form I-9 Instructions USCIS Form I-9 Instructions, Spanish (FOR REFERENCE ONLY) USCIS I-9 (2023) Upload Forms Directly OnlineProcedures & Information
CDASS Member Clarification Letter November 2021 CDASS Sick Time Program Launch Letter December 2021 CO CDASS Sick Time FAQ CO CDASS Sick Time Training CO CDASS Sick Time User Guide CO CDASS Summer Newsletter 2022 CO CDASS Who Is Public Partnerships | PPL CO CDASS Winter Newsletter 2022 CO CDASS Winter Newsletter 2024 EVV CDASS Compliance Protocol EVV FAQs LIE EVV LIE Attestation – English EVV LIE Attestation – Spanish EVV Live in Exemption Paper Timesheet – Active July 1, 2020 Electronic Visit Verification-CDASS Compliance Protocol Policy-October 2021 FAMLI Announcement Letter FAMLI User Guide MASTER EVV FAQ PPC False Claims Policy PPC Workers’ Compensation Reference Guide Time4Care EVV Frequently Asked Questions (FAQ) Workers’ Compensation Contact InformationPayroll Documents
Direct Deposit UpdateContact Information
Customer Service / General Questions:
1-888-752-8250
Customer Service Email:
ppcdass@pplfirst.com
For Work Related Injuries:
1-800-804-9382