Contact your Customer Service Team
If you have any issues or feedback related to EVV, enrollment, taxes or other topics that you need to escalate to the Department to help get a resolution, you can send a report with this form:
- Participant Directed Programs Unit Issues & Feedback Report Form https://sites.google.com/state.co.us/pdpissues)
- or email: HCPF_PDP@state.co.us
Note: Should you wish to reach out to the HCPF PDP state email address, a staff person will be contacting you within 48 business hours about your reported issue. If you have submitted feedback and indicated you would like follow-up, someone will reach out to you within five business days.
For Work Related Injuries: 1-800-804-9382
NOTE: If you live in states North Dakota, Ohio, Washington and Wyoming they are considered Monopolistic States and these are states you will need to file your WORK RELATED INJURY claims with the state.
You can visit these websites to report your claims in these Monopolistic States:
North Dakota Workforce Safety and Insurance (WSI)
Ohio Bureau of Workers Compensation (BWC)
Washington State Department of Labor and Industries (L&I)
Wyoming Department of Workforce Services (DWS)