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Notice: Change of PPL Email Address

Please note that all PPL email addresses have changed. Our emails have changed from ending in to ending in Please change the end of any email you have on file for us to or check our Contact Us page to ensure your email will reach us. 


BetterOnline™ Login Registration
Florida Florida Participant Direction Option (PDO) - Florida Community Care


Helpful Resources

  • How to Access Secure Encrypted Emails from Public Partnerships
    • This document walks you through the process for accessing Office 365 (O365) encrypted email messages. Email encryption involves encrypting, or disguising, the content of email messages to protect potentially sensitive information from being read by anyone other than intended recipients.

Try Public Partnerships’ Online Enrollment for Participants and Direct Service Workers!

Enroll in hours, not days.

Are you a new Participant that is interested in completing your enrollment online?  If so, go to and create an account to get started.  Once you have created your account, you will be able to complete your enrollment and start the hiring process for a direct service worker. 

If you are a Participant and have already completed your enrollment, please log in to your BetterOnline™ web portal account at and click on the online enrollment tab to start the hiring process for a direct service worker. 

Need help?  Call 1-877-908-1752