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Notice: Change of PPL Email Address

Please note that all PPL email addresses have changed. Our emails have changed from ending in @pcgus.com to ending in @pplfirst.com. Please change the end of any email you have on file for us to @pplfirst.com or check our Contact Us page to ensure your email will reach us. 

 

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Your journey of self-directed home care in Maryland is here.
PPL is proud to support you in this journey.
Maryland Maryland Financial Management and Counseling Services (FMCS)
In this section
  1. Overview
  2. Program Documents
  3. Contact Information

Overview

The Maryland Department of Health Developmental Disabilities Administration (DDA) division and Office of Long-Term Services and Supports division self-directed programs gives individuals and their families choice, control, and independence over their care and lives in the community.


Self-Directed Programs Supported:

Developmental Disabilities Administration (DDA)

  • Community Supports Waiver
  • Community Pathways Waiver
  • Family Supports Waiver

Office of Long-Term Services and Supports

  • Community First Choice (CFC)
  • Community Personal Assistance Services programs (CPAS)

 

Participants or their Authorized Representative can

  • Hire, dismiss, schedule and supervise their providers
  • Monitor their spending whenever they want on the MyAccount™ platform
  • Use the MyAccount™ web portal to review providers' timesheets
  • Use the Time4Care™ mobile application to review and approve providers’ timesheets on the go
  • Manage service authorized hours to meet their assessed needs and goals
  • Select services and supports that are unique to their assessed needs

 

Who we serve

  • Individuals with developmental disabilities
  • Individuals over 65
  • Individuals with physical disabilities
  • Individuals with intellectual disabilities chronically ill children
  • Individuals eligible for both Medicaid and Medicare (dually eligible)

 

Services

  • Payroll - PPL processes payroll for the providers using funds from the participant's allocated budget
  • Employment tax requirements - PPL handles all employment-related tax requirements for participants
  • Monthly budget management - We support participants in managing their allocated budgets
  • Enrollment support - We help you with participant and provider enrollment
  • Customer service - Our professional Customer Service Representatives are available 5 days a week to assist you
  • Service reports - PPL's services reports give participants an overview of the services they have received

 

Learn more about the populations we serve, and hear their successes directly by clicking the button's below:

Participant stories in PPL programs

Provider stories in PPL programs

Broker stories with PPL programs


We're excited to soon serve you in your self-directed home care journey.