Overview

The Maryland Department of Health Developmental Disabilities Administration (DDA) division and Office of Long-Term Services and Supports division self-directed programs gives individuals and their families choice, control, and independence over their care and lives in the community.

Self-Directed Programs Supported:

Developmental Disabilities Administration (DDA)

Community Supports Waiver
Community Pathways Waiver
Family Supports Waiver

Office of Long-Term Services and Supports

Community First Choice (CFC)
Community Personal Assistance Services programs (CPAS)

Participants or their Authorized Representative can

Hire, dismiss, schedule and supervise their providers
Monitor their spending whenever they want on the MyAccount™ platform
Use the MyAccount™ web portal to review providers' timesheets
Use the Time4Care™ mobile application to review and approve providers’ timesheets on the go
Manage service authorized hours to meet their assessed needs and goals
Select services and supports that are unique to their assessed needs

Who we serve

Individuals with developmental disabilities
Individuals over 65
Individuals with physical disabilities
Individuals with intellectual disabilities chronically ill children
Individuals eligible for both Medicaid and Medicare (dually eligible)

Services

Payroll - PPL processes payroll for the providers using funds from the participant's allocated budget
Employment tax requirements - PPL handles all employment-related tax requirements for participants
Monthly budget management - We support participants in managing their allocated budgets
Enrollment support - We help you with participant and provider enrollment
Customer service - Our professional Customer Service Representatives are available 5 days a week to assist you
Service reports - PPL's services reports give participants an overview of the services they have received

Learn more about the populations we serve, and hear their successes directly by clicking the button's below:

Participant stories in PPL programs

Provider stories in PPL programs

Broker stories with PPL programs

We're excited to soon serve you in your self-directed home care journey.