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Notice to all Massachusetts DESE Users: Change of PPL Email Address

Please note as of 7/31/23 our PPL Customer Service email address has changed to

However, our old email addresses will still function until the end of December. Please refer to the email or letter you received notifying you of this change.

Notice: Change of PPL Email Address

Please note that all PPL email addresses have changed. Our emails have changed from ending in to ending in Please change the end of any email you have on file for us to or check our Contact Us page to ensure your email will reach us. 


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Massachusetts Department of Elementary and Secondary Education / Department of Developmental Services (DESE/DDS) Program
In this section
  1. Overview
  2. Program Documents
  3. News
  4. Contact Information


MA DESE Frequently Asked Questions (FAQs)

The Department of Elementary and Secondary Education /Department of Developmental Services (DESE/DDS) program serves participants throughout Massachusetts. The program is designed to provide in-home wrap around supports to DDS eligible school age participants determined to need services to prevent a more restrictive educational or out-of-home residential placement, or to assist families whose children are coming out of a residential placement and returning home.

The program does this by creating an individualized plan of supports for the participant that promotes skill building, independence, and social integration across multiple settings including the participants home, school and community. Participants and their families can hire services providers and purchase a range of goods and services within an approved budget.

Participants can receive

  • In-Home and Community Based Skills Training
  • Behavioral Support and Consultation
  • Family Training
  • Occupational Therapy
  • Speech Therapy
  • Physical Therapy
  • Respite
  • Assistive Technology/Adaptive Aids
  • Ancillary Goods and Services
  • Family Navigation

Who we serve

  • Children and adolescents with intellectual and developmental disabilities including autism spectrum disorder. Participants must be DDS eligible and participate in an assessment to determine eligibility for this program.