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Notice to all Massachusetts PDP Users: Change of PPL Email Address

Please note as of 7/31/23 our PPL Customer Service email address has changed to PPLMA_PDP@pplfirst.com.

However, our old email addresses will still function until the end of December. Please look out for an email or letter notifying you of this change

Notice: Change of PPL Email Address

Please note that all PPL email addresses have changed. Our emails have changed from ending in @pcgus.com to ending in @pplfirst.com. Please change the end of any email you have on file for us to @pplfirst.com or check our Contact Us page to ensure your email will reach us. 

 

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Massachusetts Participant-Directed Program (PDP)
In this section
  1. Overview
  2. Program Documents
  3. News
  4. Contact Information

Overview

The Participant-direction program serves participants throughout Massachusetts who are eligible for services through the Department of Developmental Services. People who choose the Participant-direction program can take more control over their care.

Participants can

  • Develop a budget to meet their assessed needs and goals
  • Select services and supports for their assessed needs
  • Work with their Support Broker to revise the budget as their needs change.
  • Recruit, hire, and manage service workers
  • Monitor their spending online whenever they want.
  • Submit timesheets online

 

Who we serve

  • Adults with development
    disabilities and their families

 

Services

  • Employer of Record
  • Employment tax requirements
  • Spending reports
  • Enrollment support
  • Payroll
  • Monthly Budget Management
  • Customer service