The Participant Direction Option (PDO) is a model of service delivery that offers more autonomy, choice, control, and responsibility to participants receiving certain long-term care services. The PDO empowers Medicaid recipients by allowing them to hire, train, supervise, and dismiss their direct service workers. The PDO is available to all long-term care enrollees who have any PDO service on their authorized care plan and who live in their own home or family home.
- Manage your monthly authorization using reports provided by Public Partnerships;
- Select, hire, train, and manage your own attendant care workers;
- Determine your workers' schedules and tasks so you're choosing how and when services are delivered to you;
- Establish performance evaluation criteria for each employee;
- Review and approve employee timesheets; and
- Be in charge, but also have help and support available when you need it.
Who we serve
- The elderly
- Adults with disabilities
- Payroll - PPL processes payroll for the service workers using funds from the participant's allocated budget
- Employment tax requirements - PPL handles all employment-related tax requirements for participants
- Monthly budget management - We support participants in managing their allocated budgets
- Enrollment support - We help you with participant and worker enrollment
- Customer service - Our professional Customer Service Representatives are available 6 days a week to assist you
- Service reports - PPL's services reports give participants an overview of the services they have received