Skip to content
PPL logo

Notice: Change of PPL Email Address

Please note that all PPL email addresses have changed. Our emails have changed from ending in @pcgus.com to ending in @pplfirst.com. Please change the end of any email you have on file for us to @pplfirst.com or check our Contact Us page to ensure your email will reach us. 

 

Accessibility
BetterOnline™ Login Registration
Ohio Aetna OhioRISE
In this section
  1. Overview
  2. Program Documents
  3. News
  4. Contact Information

Contact Information

 

Contact your PPL Customer Service Team

Customer Service Phone: 1-833-771-1833

Customer Service Email: PPLOhioRISE-CS@pplfirst.com

PPL Customer Service Hours

Monday through Friday, 8:00am - 7:00pm EST.
*Excluding state holidays.

 

Contact the Aetna Member Services for the Care Coordination Team

Aetna Customer Service Phone: 1-833-711-0773 (TTY: 711)