Skip to content
PPL logo

Notice: Change of PPL Email Address

Please note that all PPL email addresses have changed. Our emails have changed from ending in to ending in Please change the end of any email you have on file for us to or check our Contact Us page to ensure your email will reach us. 


BetterOnline™ Login Registration
Ohio Aetna OhioRISE
In this section
  1. Overview
  2. Program Documents
  3. News
  4. Contact Information

Contact Information


Contact your PPL Customer Service Team

Customer Service Phone: 1-833-771-1833

Customer Service Email:

PPL Customer Service Hours

Monday through Friday, 8:00am - 7:00pm EST.
*Excluding state holidays.


Contact the Aetna Member Services for the Care Coordination Team

Aetna Customer Service Phone: 1-833-711-0773 (TTY: 711)