Skip to content
PPL logo

Notice: Change of PPL Email Address

Please note that all PPL email addresses have changed. Our emails have changed from ending in to ending in Please change the end of any email you have on file for us to or check our Contact Us page to ensure your email will reach us. 


BetterOnline™ Login Registration
Pennsylvania Pennsylvania Office of Long Term Living (OLTL) Program


The Pennsylvania Office of Long Term Living (OLTL) program assists elderly people and adults with disabilities through the Attendant Care Act 150 program and these two Medicaid waivers:

  • Community HealthChoices Waiver
  • OBRA Waiver

Participants can

  • Work with a service coordinator to develop a service plan for their needs and goals
  • Choose their direct care worker
  • Hire, dismiss, schedule, and supervise their own direct care workers
  • Purchase approved goods and services
  • Monitor spending online, whenever they want
  • Submit timesheets online


Who we serve

  • The elderly
  • Adults with Physical Disabilities



  • Payroll - PPL processes payroll for the service workers using funds from the participant's allocated budget
  • Goods and services - We process payments for goods and services purchased by the participants using their allocated budget funds
  • Employment tax requirements - PPL handles all employment-related tax requirements for participants
  • Enrollment support - We help you with participant and worker enrollment
  • Customer service - Our professional Customer Service Representatives are available 6 days a week to assist you
  • Service reports - PPL's services reports give participants an overview of the services they have received