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Notice: Change of PPL Email Address

Please note that all PPL email addresses have changed. Our emails have changed from ending in @pcgus.com to ending in @pplfirst.com. Please change the end of any email you have on file for us to @pplfirst.com or check our Contact Us page to ensure your email will reach us. 

 

Attention RI: PPL's last date of service with RI is Oct 7

NOTICE: PPL has their last date of service with the Rhode Island Independent Provider Program on 10/07/2023. This program will be moved to another FI called The Fogarty Center. You have received a letter regarding filling out paperwork for this new FI. You will need to return that paperwork to continue in the Self-Direction program. Not enrolling in the new FI may result in delays with your services! Please click here for who to call with questions and final service dates.

AVISO: PPL tiene su última fecha de servicio con el Programa de Proveedores Independientes de Rhode Island el 7 de octubre, 2023. Este programa se trasladará a otro intermediario fiscal (FI) llamada The Fogarty Center. Ud. ha recibido una carta sobre cómo completar el papeleo para esta nueva FI. Necesita devolver esa documentación para continuar en el programa de Autodirección. ¡No inscribirse en la nueva FI puede resultar en retrasos con sus servicios! Haga clic aquí [Documento de preguntas frecuentes] para saber a quién llamar si tiene preguntas y fechas finales de servicio.

RI Tax Notice

Any tax-related inquires? Please contact PPLtaxquestions@pplfirst.com

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Rhode Island Rhode Island Independent Provider Program

Overview

The Rhode Island Independent Provider Program is a consumer-directed program designed to provide in-home services and supports to aging adults and adults with disabilities to assist them in living independently in their community. It is an option for people living in their homes who meet the  functional criteria for Medicaid acute and long-term services and supports (LTSS) but require fewer services. Program consumers are people in the IP Program who receive homemaker and personal care services. The IP Program allows consumers to select their specially trained personal care aides (PCAs), control their service schedules, and receive case management and assistance with PCA coordination.

Consumers or their Authorized Representative can

  • Hire, dismiss, schedule and supervise their PCAs
  • Use the MyAccount™ web portal to review providers' timesheets
  • Manage service authorized hours to meet their assessed needs and goals
  • Select services and supports for their assessed needs

 

Who we serve

  • Individuals who qualify and can benefit from personal care and homemaker services. 

 

Financial Management Services Provide

  • Enrollment Specialists
  • Toll-free Customer Service
  • PCA Payroll
  • Employment Tax Filing
  • Electronic Visit Verification
  • Verification of PCA competencies