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Notice: Change of PPL Email Address

Please note that all PPL email addresses have changed. Our emails have changed from ending in to ending in Please change the end of any email you have on file for us to or check our Contact Us page to ensure your email will reach us. 


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Tennessee Tennessee Katie Beckett Waiver Program Part A and Part B



Tennessee Long Term Services Support (LTSS)

Tennessee's Katie Beckett Program is for children under the age of 18 with disabilities or complex medical needs. These children do not qualify for Medicaid because of their parent's income or assets. The Katie Beckett program provides services or helps pay for care that private insurance does not cover.


Participants can

  • Develop a care plan that meets their needs and goals
  • Select services and supports that are unique to their needs
  • Work with your Nurse Care Manager to revise the care plan as their needs change
  • Decide how much they want to pay for services and negotiate with employees based on designated rates
  • Recruit, hire, manage and dismiss employees
  • Monitor their spending whenever they want on the MyAccount web portal
  • Submit invoices using MyAccount
  • Approve or reject employee time entries via Time4Care mobile application


Who we serve

  • Children under the age of 18 with disabilities or complex medical needs



  • Payroll - PPL processes payroll for the service workers using funds from the participant's allocated budget
  • Employment tax requirements - PPL handles all employment-related tax requirements for participants
  • Monthly budget management - We support participants in managing their allocated budgets
  • Enrollment support - We help you with participant and worker enrollment
  • Customer service - Our professional Customer Service Representatives are available 5 days a week to assist you


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