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Appendix K Flexibility Update!

As a reminder, the pandemic-related flexibility that allows reimbursement to spouses, or parents of children under age 18 for providing personal care services to waiver eligible consumers will end on February 29, 2024. For more information, please visit: https://dmas.virginia.gov/for-providers/long-term-care/waivers/legally-responsible-individuals/.

NOTE: If you are not a parent/step-parent/legal guardian of a consumer that is a minor nor a spouse of the consumer, this change does not apply to you. No action is needed.

VA 2023 W2 Reminder

Notice! If an attendant had wages in 2023 but had no taxable income or taxes, they will not receive a W-2. Because there is nothing to report your W2 would be blank. The IRS does not accept blank W2s.

Notice: Change of PPL Email Address

Please note that all PPL email addresses have changed. Our emails have changed from ending in @pcgus.com to ending in @pplfirst.com. Please change the end of any email you have on file for us to @pplfirst.com or check our Contact Us page to ensure your email will reach us. 

 

VA Annual Tax Notice!

Annual Tax Notice! Attendants who are exempt from federal and state income taxes only, must update their VA-4 and W4 forms each year. Please submit your new forms to PPL by 2/15/24.

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Contact Information

 

Contact your Customer Service Team

Customer Service Email: pplVA@pplfirst.com
Customer Service Phone: 1-833-549-5672