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Notice: Change of PPL Email Address

Please note that all PPL email addresses have changed. Our emails have changed from ending in to ending in Please change the end of any email you have on file for us to or check our Contact Us page to ensure your email will reach us. 


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Washington Individual ProviderOne (IPOne)


Individual ProviderOne (IPOne) is the online, electronic payment system that allows Individual Providers to submit timesheets, receive pay for hours worked for in-home clients, and allows providers to manage Medicaid claims.  This information is only intended for providers represented by SEIU Healthcare 775NW and non-members who are contracted individual providers.

Click the logo below to directly access the IPOne website.

Who we serve

  • Individual Providers who have contracted with DSHS to provide personal care or respite care services to a client. Individual Providers are represented by the Service Employees International Union (SEIU) 775.



  • Electronic timesheet submission
  • IPOne payment system training
  • Payroll
  • Customer service


COVID-19 Resource Links

Link to COVID-19 IP Guide

Online Survey

Please select the link below to participate in a survey being conducted by Public Partnerships so that we can better understand how you received your training for IPOne and how we can improve the training. Online Survey