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Notice: Change of PPL Email Address

Please note that all PPL email addresses have changed. Our emails have changed from ending in @pcgus.com to ending in @pplfirst.com. Please change the end of any email you have on file for us to @pplfirst.com or check our Contact Us page to ensure your email will reach us. 

 

Accessibility
BetterOnline™ Login Registration
West Virginia Medicaid Traumatic Brain Injury Waiver

Overview

Personal Options is a self-directed service option available to members participating in a West Virginia Medicaid Home and Community Based Program. This option is designed to give participants more choice and control over the care and services they receive.

Participants can

  • Manage an annual budget for Participant-Directed Services
  • Select, hire, schedule, and manage their employees to assist with their activities of daily living
  • Determine their employees' wage within federal and state limits
  • Identify a representative, if applicable

 

Who we serve

  • Individuals with Traumatic Brain Injury

 

Services

  • Customer service
    Our professional Customer Service Representatives are available 6 days a week to assist you.
  • Enrollment support
  • Monthly budget management
  • Payments for additional services
  • Employment tax requirements
  • Resource consultant
  • Payroll