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Colorado Colorado Consumer Directed Attendant Support Services (CDASS)
In this section
  1. Overview
  2. Program Documents
  3. Acumen Transfer
  4. Electronic Visit Verification (EVV)
  5. News
  6. Contact Information

Electronic Visit Verification (EVV)


Did you know that EVV is now available in your program? You can download and begin using the Time4Care™ app today!

Have questions? We have answers!

  • Check on the new EVV section on the public website for instructions on how to download the app as well as frequently asked questions
  • Still unclear? Email us at ppl_cs_evv@pcgus.com


Not sure how to begin?

Download the following materials to begin using the Time4Care mobile app:

For further questions, ask a PPL CDASS Customer Service representative.

Telephony Option for EVV Instructions

PPL offers a telephony option to clock in and out for Attendants. In order to use the telephony option, the Member's telephone number must be registered with Customer Service.

Telephony will not work until after the telephone number is registered. If you call the telephony number from any phone that is not registered, you will not be able to submit or approve shifts through the system.

Step 1: Phone Line Registration

Member should first call PPL customer service to register their phone number. Customer Service can be reached at: 888-752-8250

Step 2: Submitting and Approving Shifts

To submit a shift as an Attendant or approve/reject a shift as a Member you will call this dedicated telephony number: 844-885-6908

Step 3: Attendants will
  1. Dial 844-885-6908
  2. Enter last 4 digits of your Social Security Number (SSN) and Date of Birth
  3. Select Program Member from list
  4. Follow prompts to start new, modify, or end shift
  5. If needed follow prompts to correct and resubmit entries
Step 4: Member/Authorized Representative will
  1. Dial 844-885-6908
  2. Verify identity by entering Last 4 digits of SSN and DOB
  3. Select Attendant from list
  4. Follow prompts to review and approve or reject any submitted shifts 

Electronic Visit Verification (EVV) Documents