NJ Division of Medical Assistance & Health (PPP) Overview

Public Partnerships is excited to partner with the Division of Medical Assistance and Health Services to serve as the fiscal intermediary for the Personal Preference Program (PPP).

We look forward to getting to know you and your family during this transition. We will be updating this page regularly, so please visit us again for more information.

Participants can

Work with a FCS Consultant to develop a cash management plan for their needs and goals
Choose their employee(s)
Hire, dismiss, schedule, and supervise their own employee(s)
Purchase approved goods and services
Monitor spending online 24/7
Submit timesheets online
Determine their employees' pay rates within federal and state limits

Who we serve

Elderly
Adults with disabilities

Services

Payments for additional services - We process payments for goods and services purchased by the participant using their allocated budget funds
Payroll - PPL processes payroll for the service workers using funds from the participant's allocated budget
Employment tax requirements - PPL handles all employment-related tax requirements for participants
Enrollment support - We help you with participant and worker enrollment
Customer service - Our professional Customer Service Representatives are available 6 days a week to assist you
Service reports - PPL's services reports give participants an overview of the services they have received

Concerns and Complaints

NEW: If you are experiencing issues or have experienced a problem in the past and would like to share that with the PPL team, please give us a call to help improve your experience. If you are still dissatisfied and wish to file a complaint, use the complaints form below.