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Contact Information


Contact your PPL Customer Service Team

Customer Service Phone: 1-833-771-1833

Customer Service Email:

PPL Customer Service Hours

Monday through Friday, 8:00am - 7:00pm EST.
*Excluding state holidays.


Contact the Aetna Member Services for the Care Coordination Team

Aetna Customer Service Phone: 1-833-711-0773 (TTY: 711)