Skip to content
PPL logo
Accessibility
BetterOnline™ Login Registration
Virginia UnitedHealthcare Community Plan

UnitedHealthcare Community Plan News - Virginia

Hazard Payment Update: For those that qualify, the additional payment you will be receiving Friday is your Hazard payment from DMAS and the CARES Act. Thank you for the work you do!

If you receive the Difficulty of Care exclusion for State and Federal Income Tax, it doesn’t apply to the CARES Act payment as this payment isn’t from the Medicaid funding that is where the Federal/State Income tax exclusion comes from. So you will see that State and Federal Income tax has been taken out of just this Hazard Payment only. Your regular pay will continue to exclude you from paying Federal and State Income Tax.

Hazard Pay Update

Attendants who worked anytime between March 12, 2020, and June 30, 2020, will receive a hazard payment of $1,500. The $1,500 is the amount before any taxes are taken out.  This will be a one-time payment. 

In order to be included in the hazard payment, the attendant must have:

  • Worked during this time period; and
  • Turned in the time worked and received payment

Attendants must act now if they worked during the time period and have not turned in any of that time for payment.   The deadline is 5:00 pm Friday, October 30, 2020 to turn in this time and have it approved. Time submitted after the deadline will not be used to qualify the attendant for the hazard payment even if they worked during the right time period.

Payments will be made after January 1, 2021. More information will be sent out soon.   

Questions?  Send them to hazardpay@dmas.virginia.gov


REMINDER: Faxed or mailed timesheets are not EVV compliant and will not be accepted after December. Please submit your time through the approved EVV methods of either:
  • Time4Care app or the
  • Interactive Voice Recognition (IVR) (landline) service (You must be registered to use IVR. To register for IVR call 833-549-5672).

Payroll Schedule A- pay period ends 12/25/2019- time must be submitted by 12/27/2019- no more paper timesheets will be accepted after that 12/27/2019 deadline

Payroll Schedule B- pay period ends 1/1/2020- time must be submitted by 1/3/2020- no more paper timesheets will be accepted after that 1/3/2020 deadline

Faxed or mailed timesheets will no longer be accepted and you will need to submit through an EVV compliant method. If you have any questions, please go to our website at www.publicpartnerships.com for further EVV instruction.



Did you know that Public Partnerships provides an easy to use mobile app for submitting and approving timesheets?

Time4Care

The Time4Care mobile app can be downloaded on iOS or Android phones or tablets. Time4Care provides the flexibility and freedom of “on the go” time entry, edits and approvals. Simplify your life and download the Time4Care app today.

Not sure how to begin?

Download the following materials to begin using the Time4Care mobile app:

For further questions, ask a Customer Service representative.


How to Access Secure Encrypted Emails from Public Partnerships



Try Public Partnerships' NEW Online Enrollment for Consumers and Providers!

Enroll in hours, not days.

Existing consumers can hire new providers through Online Enrollment by selecting the "Online Enrollment" tab in the BetterOnlineTM web portal. New consumers can go directly to www.pplenroll.com to begin the enrollment process for themselves and providers.