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Contact Information and Portal Login
Login here to access your Individual ProviderOne (IPOne) user portal.
Do you need to access the IPOne website? Click here, or the IPOne logo below.
Do you have questions for Public Partnerships? Contact the IPOne Call Center. The Call Center is open Monday – Friday: 7AM to 7PM, Saturday - 8 AM to 1PM.
Customer Service Email: pplwaipone-cs@pcgus.com
Customer Service Phone, for deaf and hearing impaired (TTY): TTY 1-800-360-5899
Customer Service Phone (Arabic): 1-844-885-6915
Customer Service Phone (Cambodian): 1-844-240-1524
Customer Service Phone (Cantonese): 1-844-240-1525
Customer Service Phone (English): 1-844-240-1526
Customer Service Phone (Korean): 1-844-240-1527
Customer Service Phone (Loatian): 1-844-240-1528
Customer Service Phone (Mandarin): 1-844-240-1529
Customer Service Phone (Russian): 1-844-240-1530
Customer Service Phone (Somali): 1-844-240-1531
Customer Service Phone (Spanish): 1-844-240-1532
Customer Service Phone (Tagalog): 1-844-240-1535
Customer Service Phone (Ukrainian): 1-844-240-1533
Customer Service Phone (Vietnamese): 1-844-240-1534