VA CCC Plus Case Managers & Service Facilitators
Service Facilitators and Case Managers Documents | PPL
Overview
Virginia's Consumer-Directed Fiscal/Employer Agent Services support people who are eligible for Medicaid through Managed Care Organizations (MCOs) and choose to direct their own services. Attendants provide personal care services for participants in these programs:
- Commonwealth Coordinated Care Plus Waiver (Formally known as EDCD/Tech Waiver)
- Early and Periodic Screening, Diagnosis and Treatment (EPSDT)
Participants can
- Manage authorized service hours to meet assessed needs and goals
- Recruit, hire, manage, and dismiss employees
- Monitor the utilization of services online whenever they want
- Submit and monitor timesheets online using the BetterOnline™ web portal
Customer Service
Contact your customer service team by calling 1-833-549-5672, or click the button below.
BetterOnline™
Quickly access the BetterOnline™ Web Portal by clicking the link below.