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Who is Public Partnerships?

Public Partnerships currently serves over 120,264 individual self-directing program participants and their 133,988 support workers and manage $3.2 billion in goods and services annually. We operate in 22 states and cover 43 Self-Directed programs and is the largest, and most experienced Financial Management Service (FMS) provider serving Medicaid populations since 2009. We have applied lessons learned throughout our tenure, always keeping the Medicaid individuals receiving this service and their journey as our highest priority. 


Why Public Partnerships Colorado?


At Public Partnerships, we are the biggest FMS nationwide and we have a local presence, provide lower cost to YOU and have developed our own products like the Time4Care app which allows Electronic Visit Verification (EVV) system to meet federal compliance.  All to make it easier for you!. 

In Colorado alone, we currently partner with Health Care Policy and Financing and serve over 3,000 members and over 9,000 attendants across the state.  Colorado participants are the elderly, individuals with development and intellectual disabilities, and physical disabilities, who prefer to remain in their home and active within their communities as opposed to restrictive institutional and agency mode options. 

Nearly 80%

of all CDASS programs Coloradan’s currently self-direct their care, trusting and relying on us to pay their attendants.

Self-directing the care you need or that of a loved one IS a BIG decision!


It allows you to focus on living your life in a way that gives you or your loved one the greatest choice and control that you want. All while, Public Partnerships focuses on paying your attendants for the services you need and managing their taxes.

If you are affected by the Acumen FMS Transfer, click the button below to quickly learn how PPL makes self-direction and EVV compliance easier for you.

PPL Information Request  


PPL Customer Service
The Coulson's Self-Directed Home Care Journey

We would LOVE to share more about how your needs and that of your family, combine with our:


Reliability: We have serviced Coloradan’s self-directing their care since 2009 and while smaller competitors are coming and going, we are not going anywhere. We stand by you!

Enrollment Assistance: To assist with expediting the enrollment process, PPL has streamlined online enrollment that alleviates the mailing of enrollment packets. In addition, we have a dedicated phone line for over-the-phone enrollment.  This option allow employers the opportunity to start the enrollment process with the assistance of a PPL Representative.

Convenience: Electronic Visit Verification time entry, time management and approval can be done anytime, anywhere with our easy-to-use Time4Care™ mobile app.

Service: Timesheet management and approval as well as spending and budget reports are available 24/7 via our BetterOnline™ Web Portal.

Satisfaction: Public Partnerships continues to be awarded an A+ rating by the Better Business Bureau.

Providing Lower Costs:

    • Our role is to assist YOU to become an employer of your own care workers. This includes assisting in vetting them for employment, paying, and deducting taxes.
    • YOU set the wages of your employee, based on your allocated CDASS budget, your needs and preferences, and in line with the states’ minimum wage (currently $12.32 per hour).
    • YOU are in control. As an employer, you also have state and federal tax and workers’ insurance costs to pay. Insurance protects you and covers your worker(s) if they become ill or are injured in performing their duties for you. Our role is to ensure ALL the correct and appropriate deductions are taken.
    • We know Colorado. We are experienced in ensuring the right taxation levels and can secure lower rates for workers’ compensation insurance costs versus incoming smaller financial management service providers. This means one thing: Lower costs for YOU.


Here are some of the organizations that we support...

Chanda Pln Foundation logo
Food Bank of the Rockies logo with mountains
Mile High United Way logo
DogFest logo with blue outline of dog

From 2017 - 2019 Client Satisfaction Survey

"All the service I have received has been top notch. Everyone has been friendly, helpful and knowledgeable."

“This program has been wonderful for our family. I am so thankful all you stand behind us.”

“I think this service is excellent! Thank you and keep doing what you are doing.”

"The Customer Service person was extremely patient and I really appreciate that because nowadays it is great to have someone who is patient, courteous and willing to help."

Customer Service

Customer Service: Monday - Friday: 8 - 5 MT

Phone (English/Spanish): 1-888-752-8250


Over-the-Phone Enrollment 1-877-908-1752

Timesheet Fax 1-866-741-2718
Administrative Fax 1-866-947-4813

TTY 1-800-360-5899


Public Partnerships, P.O. Box
50040 Phoenix, AZ 85076