NEW JERSEY
Division of Medical Assistance & Health
Personal Preference Program (PPP)
PROGRAMS FOR
Intellectual and Developmental Disabilities (Adult, 18 and under)
Aging (Adult)
Physical Disability (Adult, 18 & under)
IMPORTANT PROGRAM NOTICES
Please note that all PPL email addresses have changed. Our emails have changed from ending in @pcgus.com to ending in @pplfirst.com. Please change the end of any email you have on file for us to @pplfirst.com or check our Contact Us page to ensure your email will reach us.
Did you know, it’s best to save our numbers in your phone so that they always come through?
Our calls will come from: Customer Service: 844-880-8702 & NJ PPL Consultants: 609-250-2994
WHAT’S NEW
- Worker’s Compensation Communication: Check out the letter about this change, here.
- Thank you for a great 2023 NJ Self-Direction Conference!
- NJFamilyCare Benefits Letters: See copies in Program documents
- The 2022 NJ Self-Direction Conference was a big success!
- Thank you for attending our first FREE Self-Direction webinar of 2022, “Self-Direction: A Long-Term Care Alternative”
- NJ Caregivers on Public Partnerships Self-Direction Employee Option, Presented by: Mark Altieri & Eric Arnold, Public Partnerships
- NEW Announcement: NJ Minimum Wage Increase
- Announcement: NJ Sick Leave Law, read more here.
- Helpful Resources, read more here.
Overview
Public Partnerships is excited to partner with the Division of Medical Assistance and Health Services to serve as the fiscal intermediary for the Personal Preference Program (PPP).
We look forward to getting to know you and your family during this transition. We will be updating this page regularly, so please visit us again for more information.
Participants can
Decide how much to pay for services, and negotiate with caregivers (within your budget).
Find, hire, manage, and dismiss your caregivers.
Use BetterOnline to review your budget and approved services.
Use BetterOnline to monitor your careworker’s hours and spending.
Use BetterOnline or Time4Care to review, approve, and submit your caregiver’s timesheets.
Services include
Payroll – We process payroll for your caregiver using money from your budget.
Employment tax requirements – We handle all employment-related taxes for you, including federal, state, local, and unemployment.
Monthly budget management – We help you keep your spending on track.
Enrollment support – We help you and your caregiver with enrollment and training through your enrollment specialist.
Customer service – Our friendly and professional customer service agents are available five days a week to help you with any questions.
Service reports – With our reports you’ll always have a clear picture of the services you’ve received.
Payments for additional services – We process payments for goods and services purchased by the participant using their allocated budget funds
Information and Assistance / Fiscal Consultant Services – We support you with questions and assistance through your time in the program.
How to get started
Are you wondering if self-direction is right for you or your loved one?
Time4Care™
Both participants (employers) and caregivers (employees) have lots of timekeeping to do when working in a self-direction program.
Time4Care is our highly rated mobile solution for Apple and Android smart devices.
Reminders to submit timesheets
Timesheet submission and approval alerts
Timesheet error checking
Offline time entry
Simple calendar interface
Privacy features
Documentation
Instant timesheet approval
Works right in the MyAccount/BetterOnline portal
BetterOnline™
Better Online is a web-based app that keeps you organized and gives you the tools and info you need to manage your self-direction journey. Handle timesheets, check how much you spend each month, and get answers when you need them. It’s easy to use and available from any internet-connected device.
Electronic Visit Verification (EVV)
Electronic Visit Verification (EVV) is used in your program. Submit and approve timesheets with Time4Care EVV, our easy-to-use mobile app.
Download on App Store Download on Google PlayHere are some things that will help you learn more about EVV and how to use the Time4Care mobile app:
EVV and Time4Care FAQ Time4Care Quick GuideLog in
Select the system your program uses to go to the login page.
Time4Care™
Log time, review, approve, and submit timesheets, and handle electronic visit verification with ease.
Learn more about the benefits of Time4Care
Download in App Store Download in Google PlayFill out, approve, and submit timesheets, complete enrollment paperwork, and run reports
Program Documents
FILTER DOCUMENTS
Procedures & Information
ADP ALINE Fee Schedule ADP ALINE Frequently Asked Questions Budget Authority Calendar 2024 Change Of Information Form NEW Difficulty Of Care Exclusion Form NEW EVV Frequently Asked Questions (FAQs) Employee Termination Form NEW IRS 2014-7 Notice IRS DOC Q & A Letter from DDS Letter from New Jersey Department of Health (NJDOH) Commissioner Judith Persichilli List of current New Jersey Vaccine Sites (subject to change) Mileage Log NEW NEW: NJ PPP EVV Notice to Employees (ESPAÑOL) NEW: NJ PPP EVV Notice to Participants (ESPAÑOL) NJ Form W-4 NJ PPP Covid 19 Essential Workers Update NJ PPP EVV Notice to Employees NJ PPP EVV Notice to Participants NJ PPP Invoice Schedule 2024 NJ PPP Pay Schedule 2024 NJ PPP Workers Compensation Reference Guide NJ Sick Time Explained September 2022 NJFamilyCare Benefits Letter – Arabic NJFamilyCare Benefits Letter – Chinese NJFamilyCare Benefits Letter – Korean NJFamilyCare Benefits Letter – Polish NJFamilyCare Benefits Letter – Russian NJFamilyCare Benefits Letter – Spanish NJFamilyCare Benefits Letters Payment Request Form NEW Rate Change Form NEW Read NJ Sick Leave FAQs for PPP employees Register Your Concern or Complaint NEW SS-8 Sick Leave FAQ’s Vendor Association Form NEW W-9Referral & Enrollment Process
IRS Form W-4 IRS Form W-4 (Spanish) USCIS Form I 9 Instructions, Spanish (FOR REFERENCE ONLY) USCIS Form I 9, Spanish (FOR REFERENCE ONLY) USCIS Form I-9 USCIS Form I-9 InstructionsBetterOnline™
BetterOnline Time Entry Guide BetterOnline™ Registration Web Portal Changes with EVV – Employee Web Portal Changes with EVV – EmployerContact Information
Customer Service Hours:
Monday – Friday: 8am – 6pm | ET
Customer Service / General Questions (English):
1-844-880-8702
Customer Service / General Questions (Spanish):
1-844-880-8703
Customer Service Email:
cs-njppp@pplfirst.com
For Work Related Injuries:
1-800-804-9382