Skip to content
PPL logo

Notice: Change of PPL Email Address

Please note that all PPL email addresses have changed. Our emails have changed from ending in @pcgus.com to ending in @pplfirst.com. Please change the end of any email you have on file for us to @pplfirst.com or check our Contact Us page to ensure your email will reach us. 

 

Accessibility
BetterOnline™ Login Registration
Washington Individual ProviderOne (IPOne)
In this section
  1. Overview
  2. Program Documents
  3. Training
  4. EVV Training and Resources
  5. News
  6. Contact Information and Portal Login

Contact Information and Portal Login

Login here to access your Individual ProviderOne (IPOne) user portal.

IPOne Portal Login


Do you need to access the IPOne website? Click here, or the IPOne logo below.

Individual ProviderOne logo (ipone.org)

Do you have questions for Public Partnerships? Contact the IPOne Call Center. The Call Center is open Monday – Friday: 7AM to 7PM, Saturday - 8 AM to 1PM.

Printable Contact List

Sea-Tac Call List 2018 (all languages)
Customer Service Email: pplwaipone-cs@pplfirst.com
Customer Service Phone, for deaf and hearing impaired (TTY): TTY 1-800-360-5899
Customer Service Phone (Arabic): 1-844-885-6915
Customer Service Phone (Cambodian): 1-844-240-1524
Customer Service Phone (Cantonese): 1-844-240-1525
Customer Service Phone (English): 1-844-240-1526
Customer Service Phone (Korean): 1-844-240-1527
Customer Service Phone (Loatian): 1-844-240-1528
Customer Service Phone (Mandarin): 1-844-240-1529
Customer Service Phone (Russian): 1-844-240-1530
Customer Service Phone (Somali): 1-844-240-1531
Customer Service Phone (Spanish): 1-844-240-1532
Customer Service Phone (Tagalog): 1-844-240-1535
Customer Service Phone (Ukrainian): 1-844-240-1533
Customer Service Phone (Vietnamese): 1-844-240-1534