Attention all Attendants! Effective July 1, 2021 (dates of work) attendants may work up to 16 hours of overtime per work week. If you live with your consumer, you are not eligible for overtime payments. You may not exceed your consumer’s bi-weekly authorized hours.
If you qualify for overtime, you must use an approved EVV method to submit your time. This includes the Time4Care mobile application or IVR system.
Temporary Attendant Update: If you are a COVID-19 emergency parent or spouse caregiver, the Appendix K emergency response has been extended and will not end August 1, 2021. More information will be provided when there is an end date.
Virginia's Consumer-Directed Fiscal/Employer Agent Services support people who are eligible for Medicaid through Managed Care Organizations (MCOs) and choose to direct their own services. Attendants provide personal care services for participants in these programs:
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Check out your Program news page for recordings, informational training presentations and the chance to give feedback on your training experience.
We know this is all new, so don't worry if you have questions or need support. We are here to help! Contact us how ever it works best for you:
Call us: 1-833-549-5672 Email us: pplVA@pcgus.com Chat us