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Introducing MyAccount

Manage your information and document any time of day with our new MyAccount web portal!

MyAccount is PPL's brand new web portal, available to select programs, with simple screens and clear instructions allowing users to change their own password, update their address, view or approve timesheets all directly online.

With MyAccount, anytime of day you can:

  • Fill out your self-directed enrollment paperwork online
  • E-sign your documents with either a typed or drawn signature
  • Enter time entries, if available in your program
  • Approve time entries
  • View your paystubs
  • View your recent Form W-2
  • View your authorization / budget information
  • Register a new care/support worker for MyAccount
  • Enter and edit your information such as your name, address and phone number
  • Fill in the information for an authorized representatives, who can call PPL to get information on the program for you

Below we offer basic training videos to help you get started using the new MyAccount system.

MyAccount Training for Participants and Designated Representatives

MyAccount Participant Dashboard View
MyAccount Participant My Details
MyAccount Participant 'My Signature' Feature
MyAccount Participant and My Designated Representative Overview

MyAccount Training for Care/Support Workers

MyAccount Care/Support Worker Dashboard View
MyAccount Care/Support Worker My Details
MyAccount Care/Support Worker 'My Signature' Feature
MyAccount Care/Support Worker My Programs
MyAccount Care/Support Worker My Timesheet

MyAccount Training for Case Managers

MyAccount Case Managers Dashboard View
MyAccount Case Manager How To Create New Referrals
MyAccount Case Manager How To Search Referrals

Do you still have questions?

If you still have questions about the MyAccount system we are here to help.

Please send us your question using the button below and be sure to include your question at the bottom.

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